Starter
For a single prescriber piloting a GLP-1 program.
Billed monthly
- White-label patient portal under your subdomain
- Up to 2 provider seats
- Up to 100 active patients
- One pharmacy partner of your choosing
- Email support, 1 business-day SLA
One platform fee. Patient revenue stays yours. Annual plans save 15%.
For a single prescriber piloting a GLP-1 program.
Billed monthly
For an established clinic running GLP-1 as a core program.
Billed monthly
For multi-site groups and clinics with a large active panel.
Billed monthly
| Feature | Starter | Growth | Scale |
|---|---|---|---|
| Platform | |||
| White-label patient portal | |||
| Custom domain (CNAME) | |||
| SSO-ready auth | |||
| Provider seats | Up to 2 | Up to 5 | Unlimited |
| Active patients | Up to 100 | Up to 500 | Unlimited |
| Care delivery | |||
| Provider review queue | |||
| E-prescribing + refills | |||
| Pharmacy partners | 1 | Up to 3 | All |
| Per-clinic SKU + price overrides | |||
| Clinical content library | |||
| Commerce + compliance | |||
| Stripe Connect billing | |||
| BAA + audit log | |||
| Migration from existing EHR | |||
| Support | |||
| Email support | |||
| Priority SLA | 4-hour | 4-hour | |
| Dedicated success manager | |||
Software, infrastructure, and ongoing maintenance — the white-label portal, the clinical console, compliance scaffolding (BAA + audit log + tenant isolation), and pharmacy + commerce integrations. Patient billing flows directly to your Stripe account; Plexus does not take a percentage of patient revenue.
Monthly plans are month-to-month — cancel anytime. Annual plans commit for 12 months in exchange for the discount. You can move up tiers at any time; moving down takes effect at the next renewal.
Plexus signs a BAA with your clinic as the Covered Entity. We have BAAs in place with every sub-processor we touch (database, email, error tracking). The full security overview and BAA template are available pre-sale on request.
The Scale tier includes white-glove migration. For Starter and Growth, we provide CSV import tools for patients, providers, and prescription history. A 30-minute discovery call usually surfaces whether the data fits the import path cleanly.
Three things, currently. Lab integrations are roadmap (LabCorp / Quest expected next quarter). Custom integrations with your existing CRM or billing system are out of scope at every tier; we expose REST APIs so your team can build those. And while the platform is HIPAA-aware, ultimate compliance posture is owned by your clinic — we provide the controls; you set the policies.
A 30-minute walkthrough on the right tier for your size — and the realistic path from your current setup to running on Plexus.